Welcome to szmkg.shop, an online store operated by Infinite White Space APS, a company registered in Denmark.
We are committed to providing customers with a transparent, reliable, and convenient shopping experience.
If you have questions about our products, orders, shipping, payments, returns, or refunds, please contact our customer support team using the information below.
1. Company Information
Store Name: szmkg.shop
Legal Business Name: Infinite White Space APS
Company Registration Number (CVR): 39794810
Legal Form: Anpartsselskab (ApS) – Danish Private Limited Company
Country of Registration: Denmark
Registered Business Address:
Skæring Enge 10
8250
Denmark
Official Website: https://szmkg.shop
2. Customer Service Contact
Customer Service Email: support@szmkg.shop
Telephone: +45 30 48 19 40
Our customer support team can assist with:
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Product information and availability
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Order confirmation and order status
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Shipping and delivery inquiries
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Cash on Delivery (COD) payments
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Returns and refunds
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Damaged, defective, or incorrect products
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General customer service questions
We aim to respond to customer inquiries within a reasonable timeframe.
For order-related inquiries, please include your order number so we can assist you more efficiently.
3. Shipping Information
We currently offer shipping to:
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Germany
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Austria
Shipping Method: Standard Shipping
Shipping Cost: Free (€0.00)
Order Processing Time: 1–2 business days
Estimated Transit Time: 5–7 business days
Total Estimated Delivery Time: 6–9 business days
Infinite White Space APS covers applicable import duties, import-related taxes, and customs clearance charges associated with shipments to Germany and Austria.
Customers will not be required to pay additional import-related charges upon delivery.
For further details, please refer to our Shipping Policy.
4. Payment Information
Our store accepts Cash on Delivery (COD).
Customers pay for their orders upon delivery through the designated shipping or payment collection provider.
No advance online payment is required.
The total payable amount is displayed during checkout before the order is confirmed.
For questions about payment arrangements, please contact:
Email: support@szmkg.shop
5. Returns and Refunds
We respect applicable European consumer protection laws.
Eligible consumers generally have a statutory 14-day right of withdrawal for qualifying distance purchases, subject to applicable legal exceptions.
We offer FREE RETURN SHIPPING for eligible returns, including change-of-mind returns within the statutory withdrawal period.
Return Shipping Cost: Free (€0.00)
Restocking Fee: €0.00
For valid statutory withdrawals, refunds are processed without undue delay and within the legally required timeframe, generally no later than 14 calendar days after notification of withdrawal, subject to applicable rules concerning receipt of returned goods or proof of dispatch.
To request a return or refund, please contact:
Email: support@szmkg.shop
Our customer support team will provide the appropriate return instructions and return shipping arrangements.
Please do not send returned products to our registered business address unless we have confirmed that it is an authorized return location.
For further information, please refer to our Return & Refund Policy.
6. Complaints and After-Sales Support
If you experience an issue with an order or product, please contact our customer support team.
Email: support@szmkg.shop
Telephone: +45 30 48 19 40
Please provide your order number and a description of the issue.
Photographs may be helpful for damaged, defective, or incorrect products.
We will review your request and provide appropriate assistance in accordance with applicable consumer protection laws.
7. Legal and Privacy Inquiries
For questions concerning our Terms of Service, Privacy Policy, personal data, or other legal matters, please contact:
Email: support@szmkg.shop
We handle personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
For additional information, please refer to our Privacy Policy and Terms of Service.
8. Official Contact Details
Infinite White Space APS
Company Registration Number (CVR): 39794810
Registered Address:
Skæring Enge 10
8250
Denmark
Website: https://szmkg.shop
Email: support@szmkg.shop
Telephone: +45 30 48 19 40
Thank you for shopping at szmkg.shop. We look forward to assisting you.